$ Pricing
Simple pricing for growing stores
Every paid plan includes Captain AI and every channel. Start free, no card needed.
14-day free trial on all paid plans
Free
For small teams getting started
$0/seat/month
Start for freeUp to 2 seats
500 conversations/month
Live chat channel
30 days data retention
Mobile apps (on request)
Community support
Startups
For growing businesses
$19/seat/month
Start free trialbilled annually
Unlimited conversations
All channels (WhatsApp, Telegram, etc.)
Captain AI — 300 credits
Help center / Knowledge base
Teams
Automation rules
SSO / SAML
1 year data retention
Priority email support
Most popular
Business
For scaling teams
$39/seat/month
Start free trialbilled annually
Everything in Startups, plus:
Captain AI — 500 credits
Audit logs
SLA management
Advanced automations
Multiple help centers
Custom branding
2 years data retention
Priority chat support
Enterprise
For large organizations
Custom
Talk to salesEverything in Business, plus:
Captain AI — 800 credits
Custom integrations
Dedicated infrastructure
99.99% SLA uptime
Dedicated account manager
3 years data retention
Phone support
AI Included with paid plans
Captain AI
The AI that runs your store's inbox — answers from your catalog, sells in the DM, and keeps customers happy even when you're not around.
$20/ 1,000 credits for additional credits
Learn more Assistant
Answers order, stock and policy questions around the clock, in Arabic and English
Copilot
Shows your team what to say while they're in a conversation
Memories
Auto-generated notes about each customer from past chats
Reply suggestions
Drafts replies so your team can send with one click
Summarization
Turns long conversations into a quick summary for your team
Content gap
Finds questions your help center doesn't answer yet
14-day refunds under our Refund Policy on all paid plans
Compare plans in detail
View on desktop for full feature comparison
| Feature | Free | Startups | BusinessMost popular | Enterprise |
|---|---|---|---|---|
| Channels | ||||
| Live chat | ||||
| Social media | ||||
| API channel | ||||
| AI & Automation | ||||
| Captain AI credits | — | 300 | 500 | 800 |
| Automation rules | ||||
| Auto-assignment | ||||
| Collaboration | ||||
| Teams | ||||
| Internal notes | ||||
| Canned responses | ||||
| Security & Compliance | ||||
| SSO / SAML | ||||
| Audit logs | ||||
| Custom roles | ||||
| Dedicated infrastructure | ||||
| Support | ||||
| Community | ||||
| Email support | ||||
| Priority chat | ||||
| Phone support | ||||
| Dedicated account manager | ||||