Automate Support. Accelerate Sales. One Unified Inbox.
Unify WhatsApp, email, live chat, and social into one AI-native inbox. Captain AI resolves questions, recommends products, and hands off to your team — with full store and catalog context.
14-day free trial · No credit card required
Where is my order #4521?
I need to change my subscription
Hi, I ordered two days ago but haven't received a shipping update yet. Order #4521.
I found your order — it shipped this morning and should arrive by Thursday. Here is your tracking link.
Perfect, thanks for the quick reply!
Reply...
Customer profile
Sara Al-Dosari
#4521 — Shipped
Native integrations for your store and channels
Connect your e-commerce platform and messaging channels in minutes — not weeks.
From customer message to resolution — in seconds
Whether a customer asks about an order, needs product help, or wants to buy something new — Captain handles the full conversation lifecycle.
Customer messages on any channel
A message arrives via WhatsApp, email, Instagram, live chat, or any of 10+ supported channels. It lands in one unified inbox.
Captain pulls context from every source
Captain analyzes intent and sentiment, then pulls the customer's profile, order history, past conversations, and your product catalog — all in milliseconds.
AI resolves, drafts, or recommends
For routine questions, Captain resolves autonomously. For complex cases, it drafts a reply. For product inquiries, it recommends from your catalog with purchase links.
Your team steps in with full context
When a conversation needs human judgment, your agent sees the full summary, customer profile, order context, and Captain's suggested response — no context lost.
Customer messages on any channel
A message arrives via WhatsApp, email, Instagram, live chat, or any of 10+ supported channels. It lands in one unified inbox.
Captain pulls context from every source
Captain analyzes intent and sentiment, then pulls the customer's profile, order history, past conversations, and your product catalog — all in milliseconds.
AI resolves, drafts, or recommends
For routine questions, Captain resolves autonomously. For complex cases, it drafts a reply. For product inquiries, it recommends from your catalog with purchase links.
Your team steps in with full context
When a conversation needs human judgment, your agent sees the full summary, customer profile, order context, and Captain's suggested response — no context lost.
Connect your store. Launch your AI agent.
Three steps to automate your support and sales — no engineering, no onboarding calls, no waiting.
Connect your store
Authorize your e-commerce platform with one click. We support Salla, Zid, Shopify, and WooCommerce out of the box.
Sync your catalog
FoxDesk pulls your products, orders, and customer data automatically. Watch the progress bar as your catalog syncs in real time.
"I've learned 1,500 products. I am ready."
Launch your AI agent
Captain AI learns your catalog, policies, and FAQs. It is ready to resolve questions, recommend products, and handle orders.
One system for support, sales, and commerce
FoxDesk brings AI automation, omnichannel messaging, and commerce context into one platform — so your team resolves questions, closes sales, and manages post-purchase conversations without switching tools.
Captain AI Engine
Resolve, draft, and sell — automatically
Captain learns from your knowledge base, past conversations, and product catalog to handle customer questions end-to-end. When it cannot resolve, it drafts a reply and hands off with full context.
Customer
How do I set up email forwarding?
Captain AI
Go to Settings → Email → Forwarding. Paste your support address and click Verify.
Customer
That was fast, thank you!
Omnichannel Inbox
Every channel, one queue, zero tab-switching
WhatsApp, email, live chat, Instagram, Facebook, Telegram, SMS, and more — every conversation lands in a single inbox with smart routing, auto-assignment, and real-time collaboration.
Live Chat
Commerce Context
Orders, products, and customer data in every thread
Order status, refund history, customer LTV, and your full product catalog appear inside every conversation — with native Shopify, Salla, Zid, and WooCommerce integrations.
Order #4521
ShippedRecommended: Similar products from your catalog
Deploy pre-built AI agents for every use case
Skip the blank page. Choose a ready-made agent template, customize it for your store, and deploy in minutes.
WISMO Resolver
Tracks orders, calculates ETAs, and provides real-time shipping updates across all carriers.
"Where is my order?" → Checks carrier API → Sends tracking link with ETA
Flash-Sale Closer
Recommends products, shares discount codes, and sends checkout links via Instagram and WhatsApp DMs.
"Any deals today?" → Shares flash-sale items → Sends checkout link
Deploy this AgentRefund Processor
Walks customers through your return policy step by step, collects information, and initiates the refund.
"I want a refund" → Validates policy → Collects details → Initiates return
Deploy this AgentCart Recovery Agent
Reaches out to customers who abandoned their carts with personalized reminders and exclusive offers.
Abandoned cart detected → Sends reminder with offer → Recovers sale
Deploy this AgentAssign the right agent to every channel
Route different AI agents to different channels — each with its own catalog, tone, and escalation rules. Enterprise-grade control, drag-and-drop simplicity.
VIP Sales Agent
Premium Collection
Support Agent
Full Catalog
Social Commerce Agent
Trending Products
Not another helpdesk with AI bolted on
Most platforms started as ticket systems and added AI later. FoxDesk was designed from day one with AI as the operating layer — not an add-on, not an upsell, not a separate product.
AI-native architecture
Captain is the intelligence layer across every conversation. It resolves, drafts, translates, and sells — from the first day you go live.
AI bolted onto email-first ticket systems. Separate pricing, limited scope, complex setup.
Messaging-first, not email-first
Native WhatsApp, Instagram, Telegram, and social support — with Arabic and English workflows built in.
Email-centric platforms where messaging is a secondary integration.
Commerce-aware, not commerce-blind
Order status, product catalog, customer LTV, and refund history live inside every conversation. Native Shopify, Salla, and Zid integrations.
Generic CRM connectors that require engineering effort before any agent can see order data.
Built to move the metrics that matter
FoxDesk is designed around the numbers e-commerce teams actually care about — deflection, response time, and revenue per conversation.
of repetitive questions deflected
Captain handles WISMO, product availability, return policies, and FAQs end-to-end — freeing your team for high-value conversations.
average response time during peak season
AI-powered instant replies keep your SLA intact even during flash sales, holidays, and viral campaigns.
more revenue from conversations
Captain recommends products, recovers abandoned carts, and sends checkout links — turning support threads into sales.
Start free. Scale as you grow.
Transparent pricing with no hidden fees. Every plan includes Captain AI and all channels.
Starter
- Up to 3 agents
- 1,000 AI resolutions/month
- WhatsApp + Email + Live Chat
- Basic automation rules
- Salla & Shopify integration
Pro
- Unlimited agents
- 10,000 AI resolutions/month
- All channels included
- Advanced routing & SLAs
- All e-commerce integrations
- Custom agent templates
- Analytics & reporting
Enterprise
- Unlimited AI resolutions
- Dedicated infrastructure
- SSO / SAML
- Custom SLAs & BAA
- API access & webhooks
- Onboarding specialist
- Priority support
Try it in the sandbox. Deploy when you're confident.
Connect your store, test Captain AI with your own catalog, and go live only when you're 100% ready. No pressure, no commitment.
SOC 2 Type II certified · GDPR compliant · 99.99% uptime